Privacy Policy

CG Shower Doors ("we," "us," or "our"), a DBA of Carolina Glassworks LLC, operates the website https://cgshowerdoors.com (the "Site"). This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our Site or interact with our services.

1. Information We Collect

We collect the following categories of information:

Information you provide directly

• Name, phone number, email address, and project details when you submit a contact form, request a free estimate, or book a consultation.
• Property address and shower or door measurements when you schedule an in-home visit.
• Any additional information you choose to share via phone, text, or email.

Information collected automatically

• IP address, browser type, device type, operating system, and approximate location.
• Pages visited, time spent on each page, referring URL, and click activity, gathered via cookies and similar tracking technologies.
• Marketing source data such as UTM parameters from postcards or ads.

Information from third parties

• We use the Meta (Facebook) Pixel to measure ad performance and reach people who have visited our Site. Meta may share aggregate or anonymized data with us about ad views, clicks, and conversions.
• We use Google Business Profile, and reviews or photos you post there are publicly visible.

2. How We Use Your Information

We use your information to:

• Respond to inquiries and schedule free estimates.
• Provide quotes, schedule installations, and complete services.
• Send appointment confirmations, reminders, and follow-up communications by email, phone, or text.
• Improve our website, services, and marketing campaigns.
• Show relevant ads on Meta platforms (Facebook and Instagram) and other ad networks.
• Comply with legal obligations and protect against fraud or misuse.

3. How We Share Your Information

We do not sell your personal information. We share information only as follows:

• Service providers who help us operate the business — for example, our CRM (HighLevel), hosting providers, email and text-message senders, and analytics platforms.
• Advertising platforms including Meta (Facebook and Instagram) for ad targeting and measurement. Information shared with Meta is governed by Meta's Data Use Policy.
• Legal authorities when required by law, court order, or to protect rights, property, or safety.
• Business transfers if Carolina Glassworks LLC is involved in a merger, acquisition, or sale of assets, your information may transfer to the new entity, subject to this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies, including:

• Essential cookies required for the Site to function.
• Analytics cookies to understand how visitors use the Site.
• Advertising cookies including the Meta Pixel, which helps us measure the effectiveness of our ads and show relevant ads to people who have visited our Site.

You can control cookies through your browser settings. Disabling cookies may limit some Site features.

5. Your Choices and Rights

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Opt out of marketing communications by following the unsubscribe link in any marketing email or by replying STOP to a text.
• Opt out of certain advertising practices via the Network Advertising Initiative or the Digital Advertising Alliance.

To exercise any of these rights, contact us using the information in Section 9.

6. Data Retention

We retain your information as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we delete or anonymize it.

7. Security

We use commercially reasonable physical, technical, and administrative safeguards to protect your information. No system is perfectly secure, however, and we cannot guarantee absolute security.

8. Children's Privacy

Our Site and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

9. Contact Us

If you have questions about this Privacy Policy or want to exercise any privacy rights, contact us:

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page reflects the latest revision. Material changes will be posted on this page. Continued use of the Site after changes are posted means you accept the updated policy.

This Privacy Policy was last updated on May 7, 2026.